Adc8 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction & Scope

Adc8 is a trusted online gaming platform and the destination of choice for millions of players across Bangladesh. We believe that respecting and protecting user data is the foundation of a safe and healthy gaming environment.

This privacy policy explains how adc8 collects your personal data, the purposes for which it is used, who it may be shared with, and how it is kept secure. You have every right to read this policy, and we want you to use adc8 fully informed.

This privacy policy applies to the adc8.xyz website, mobile app, and all associated digital platforms. If you disagree with any part of this policy, please contact our support team.

2 What Data We Collect

Various types of information are collected when you register and use adc8's services. This data is necessary to deliver the best gaming experience and to keep your account secure.

All data is collected with your consent and only to the extent necessary. adc8 never collects unnecessary or excessive personal information.

3 How Your Data Is Used

Adc8 uses the data it collects for specific, defined purposes. We never misuse your information or apply it to any unauthorized activity.

• Account Management: Your data is used for registration, login, and account verification.
• Payment Processing: Payment information is required to process deposits and withdrawals securely.
• Customer Support: Identity verification to resolve your issues quickly.
• Security Assurance: To prevent fraud, hacking, and other malicious activity.
• Personalized Experience: Personalizing games and offers based on your preferences.
• Legal Compliance: To meet regulatory compliance requirements.
• Promotional Communications: To send you offers and updates with your consent (with the option to unsubscribe).

4 Who Your Data May Be Shared With

Adc8 may share limited data with third parties in specific circumstances. Such sharing is always controlled and secure.

• Payment Provider: Mobile banking services such as Mobile Banking, Nagad, and Rocket — only the data necessary to complete transactions.
• Identity Verification Service: Approved service providers for completing the KYC process.
• Legal Authorities: Relevant data when required by a court order or government directive.
• Audit & Compliance: For verification required by the licensing authority.

5 Data Protection Measures

Adc8 uses industry-leading technology and practices to protect your personal data. Our security framework is multi-layered and continuously updated.

• 256-bit SSL Encryption: Every data transfer on the website is fully encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication for your account.
• Firewall & Intrusion Detection: To prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Staff Training: Only authorized personnel have access to your data.
• Data Backup: Secure backups protected against server crashes or attacks.

6 Cookie Policy

The adc8 website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

You can control or delete cookies from your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

7 Your Information Rights

As an adc8 member, you have certain important rights over your personal data. We respect these rights and are committed to helping you exercise them.

8 Data Retention Policy

Adc8 retains your personal data only for as long as necessary. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

• Active account data: retained for as long as the account remains active.
• Transaction records: 5 years from the date of the last transaction.
• KYC documents: 3 years after account closure.
• Support conversations: 2 years.
• Inactive accounts: data is automatically minimized after 12 months.

After the applicable retention period, data is securely deleted or anonymized so it can no longer be used to identify you.

9 Protection of Minors' Data

All adc8 services are strictly for individuals aged 18 and above. We never knowingly collect personal data from minors.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our data protection team. We aim to respond within 48 hours.

If this privacy policy is updated, a notice will be posted on the website. For significant changes, you will also be notified at your registered email address.